Welcome to PrimeWyse (“PrimeWyse,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website https://primewyse.com/, our AI automation solutions, and related consulting or support services (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use our Services.
1. Services Provided
PrimeWyse provides AI-driven automation, consulting, and related technology solutions. Specific terms of service delivery (scope, pricing, timelines, deliverables) may be outlined in a separate written agreement, proposal, or statement of work (SOW) between PrimeWyse and the client.
2. Eligibility
By using our Services, you confirm that you:
– Are at least 18 years old (or the legal age of majority in your jurisdiction).
– Have the authority to bind the organization you represent to these Terms.
– Will use the Services only for lawful business purposes.
3. Client Responsibilities
You agree to:
– Provide accurate and complete information necessary for us to deliver the Services.
– Ensure that any data, content, or materials you provide comply with applicable laws and do not infringe third-party rights.
– Maintain any required software, systems, or integrations needed for us to deliver Services.
– Use the Services in compliance with all applicable laws, including data protection, intellectual property, and industry-specific regulations.
4. Fees and Payment
– Fees for Services will be specified in writing (e.g., proposal, invoice, or contract).
– Payments are due within the timeframe indicated on the invoice unless otherwise agreed in writing.
– Late payments may be subject to suspension of Services and/or late fees.
5. Intellectual Property
– Client Materials: Any data, content, or materials you provide remain your property.
– Work Product: Unless otherwise agreed in writing, all custom automation workflows, scripts, or deliverables created by PrimeWyse for you remain PrimeWyse’s intellectual property, with a license granted to you for business use.
– Third-Party Tools: Our Services may integrate with third-party platforms or software. Your use of such tools is subject to the third party’s terms.
6. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the Services, except where disclosure is required by law.
7. Data Privacy
We may process limited client and end-user data as necessary to deliver the Services. All processing will comply with applicable data protection laws (e.g., GDPR, CCPA, or other regional regulations). See our Privacy Policy for more details.
8. Disclaimer of Warranties
Our Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, PrimeWyse disclaims all warranties, whether express or implied, including but not limited to:
– Warranties of merchantability
– Fitness for a particular purpose
– Non-infringement
We do not guarantee uninterrupted operation of the Services or specific business outcomes.
9. Limitation of Liability
To the maximum extent permitted by law, PrimeWyse shall not be liable for:
– Indirect, incidental, or consequential damages (e.g., lost profits, data, or business opportunities).
– Damages arising from third-party software or integrations.
Our total liability for any claims related to the Services shall not exceed the total fees paid by you to PrimeWyse in the three (3) months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless PrimeWyse, its affiliates, and employees from any claims, damages, or expenses arising out of:
– Your misuse of the Services.
– Your violation of these Terms.
– Any data, content, or materials you provide.
11. Termination
– Either party may terminate Services by providing written notice as specified in the service agreement or proposal.
– We may suspend or terminate Services immediately if you breach these Terms, fail to pay fees, or engage in unlawful activity.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Portugal. Any disputes shall be resolved exclusively in the courts of Lisbon, Portugal.
13. Changes to Terms
We may revise these Terms from time to time. Updated Terms will be posted on our Site with the new “Effective Date.” Continued use of the Services after changes constitutes acceptance of the revised Terms.
14. Contact Us
If you have questions about these Terms, please contact us:
PrimeWyse
Email: contact@primewyse.com
Address: Rua do Trabalhador, Lisbon, Portugal